FAQ

Can you ship me vape products?

Unfortunately, we can't. The great State of Texas does not allow retailers to ship ANY vape products to customers. All vape products are available for in-store pickup at our I-35 location ONLY. This also means that if your order is a combination of vape products and products from other categories, you will not see an option to ship your products, only in-store pickup. If you wish to purchase vape products and any other product we recommend doing them in two separate transactions or visiting our store.

Why does my order only offer "In-store pickup"?

The great State of Texas does not allow retailers to ship ANY vape products to customers. All vape products are available for in-store pickup at our I-35 location ONLY. This also means that if your order is a combination of vape products and products from other categories, you will not see an option to ship your products, only in-store pickup. If you wish to purchase vape products and any other product we recommend doing them in two separate transactions or visiting our store.

I'm getting a weird error when I try to checkout

Human Kind Herban Farmacy carries a lot of products, and sometimes our inventory system has some issues keeping the website working smoothly. If you're receiving an error or any issues when purchasing from our online store please contact us and let us know so we can fix it and get your order sent out.